Refund Policy

If an international student withdraws from his/her course of study before the end of a term, he/she may be eligible for a refund of tuition fees.  If a refund is requested, the following procedures apply:

• School fees are paid in advance for the total period of tuition.  Once payment has been made, advice of cancellation must be made in English and in writing. 
  

  
  

• Parents must apply in writing to the Board of Trustees setting out the special circumstances of the claim within one month of the last day of attendance. 
  

  
  

• If your application for a student visa is unsuccessful, a full refund will be made on all  fees.

• Cancellation before you arrive in New Zealand:  all fees will be refunded.

• Cancellation or term reduction once in New Zealand, or during the first seven days of the school term:  all fees except 10% will be refunded.

• Cancellation or term reduction after the first seven days of  the term:  no refund of fees except under special circumstances. (see compassionate refunds below.)

• Applications for a refund must be accompanied by original documents.

• Refunds will be processed within 14 days of being received.

• There is no refund of the enrolment fee except in the case of insufficient students or unavailability of staff.

• Parents must give one term’s notice in writing of their intention to withdraw a child from the school.  Any withdrawal after the last day of a term is considered to be a late withdrawal and parents are liable for the next term’s fees.

• All refunds will be paid to the parents of a student or their representative with written authority.  No refunds will be given directly to a student.

• Refunds within New Zealand are paid by cheque.

• Refunds are made by bank draft in New Zealand dollars at the prevailing exchange rate at the time of a refund. Bank charges will be deducted from the total amount of the refund.

Compassionate Refunds

In exceptional circumstances, refunds may be granted on compassionate grounds e.g. death of a close family member, serious illness, accident).  All such refunds will be at the discretion of the Principal and the Trust board.

Gaining residency during your course

If an international fee-paying student gains residency during their course, the student will be deemed a day pupil as from the next term and will then abide by the normal school enrolment scheme.  Documentation of residency must be provided within 14 days of it being granted. 

The Trust board  will make no refund: 

• When a student is required to leave the school for a breach of the rules and conditions of enrolment at the school or has broken a New Zealand law.

• Where a student has been stood-down, suspended or excluded.

• Where a student returns home for any reason other than serious illness, accident or death of a close family member.

• If the enrolment application is found to be inaccurate in any way and the contract is terminated.

• If a student wants to transfer to another school or educational institution.

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